Cornwall Square Header
Customer Service...
Customer Service Photo

Cornwall Square and its merchants are pleased to offer a variety of services to make your shopping experience more enjoyable. Below, you will find a list of the services offered at our Customer Service Centre, located in the Administration Office on the second level (next to the washrooms). If you need to contact our customer service representative please call us at (613) 938-2118.

You can read more about our many services by clicking on the links below:

- Customer Service Direct Line

- Gift Cards

- Strollers, Walkers, Wheelchairs

- Lost & Found

- Public Washrooms

- Barrier Free Washroom

- Family Room & Nursery

- Community Space Bookings

- Information


Customer Service Direct Line

For your shopping convenience, a direct line to the Customer Service Centre has been installed on the first level in the TD Canada Trust mall entrance vestibule. Please use this phone to request complimentary use of walkers, and wheelchairs while you are shopping at Cornwall Square. One of our team members will be happy to deliver your walker, or wheelchair to you!

Available in any denomination of $5 to $500, Cornwall Square Gift Cards can be redeemed at most of our stores and services including Sears Outlet, Shoppers Drug Mart, and more. Available at the Customer Service Centre, located in the Administration Offices on the second level. Redeemable at Cornwall Square only. For more information, vist our Gift Cards page.

We are pleased to provide complimentary loans of strollers, walkers and wheelchairs for our customers. Children must be able to sit comfortably with their feet flat on the footplate and their knees below bar. Visit our Customer Service Centre for more details.

Retrieve your lost items, or report found items at our Customer Service Centre.

Full mens and ladies public washrooms are located on the second floor near the Customer Service Centre (Administration Office).

Our Barrier Free Washroom is located on the second floor near the Customer Service Centre (Administration Office). A full renovation was completed for the convenience of our shoppers.

A family room and nursery is located on the second floor near the Customer Service Centre (Administration Office) to better serve the needs of our customers with young people. Simply visit the Customer Service Centre to receive a key to access the Family Room and Nursery. A full renovation was completed for the convenience of our shoppers.

Complimentary space available for Not-for-Profit organizations to promote your event or cause. (Some conditions apply) Please contact Karen Burns, Retail Manager at kburns@epicrealtypartners.com to check on availability.

Should you have any questions or simply require more information, do not hesitate to ask one of our friendly team members for more details. We will be glad to assist!


Tree of Wishes for Sparky
Monday to Friday
9:30 am to 9:00 pm

Saturday
9:30 am to 5:30 pm

Sunday
11:00 am to 5:00 pm

Holiday Hours
See rotating banner on front page for Cornwall Square Holiday Hours.
Showcase  - Doorcrasher Saving: Up To 75% OFF at Showcase!

CSQ Footer
Bottom Logos
Go Home Facebook Twitter Partners REIT TMI Graphics